Contact
and support
|
Full service web site
We believe that our web site is typically the quick and easy way to find the
information you are looking for. For additional assistance, submit your report,
comments or suggestions online at
ResTuner
online support web site. Your feedback is important to us in order to get
an idea of how to make Resource Tuner a better product for you.
Product sales
E-mail: sales@heaventools.com
Heaventools Software
Pacific Business Centre
101-1001 West Broadway
Dept. 381
Vancouver, BC, V6H4E4
Canada
Phone: 1-604-221-2650 ext. 249
Technical support
E-mail: support@heaventools.com
If something fails to work, please note the behavior that occurs, and then contact Heaventools Technical Support. We will want to know the following items of information:
* The version of Resource Tuner that you are using as shown in the About Resource
Tuner dialog box (under the Help menu).
* Windows version (including service packs and other fixes installed).
* Computer hardware: CPU class, memory and current free hard drive space.
* Please describe the problem in as much detail as possible (with a screenshot
(GIF), if words fail).
Heaventools Technical Support will try to respond to all bug reports within one to two business days, and will try to resolve the problem as quickly as possible.
We want to hear from you!
The Resource Tuner team welcomes your comments and suggestions about Resource Tuner. If you have any ideas that our product will help out with please keep us posted. If you have a feature that you would like to see added to Resource Tuner, send e-mail to support@heaventools.com.